Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and have all original tags attached.
How do I know which size to order?
Please refer to our detailed Size Guide located on each product page. Our items are generally true to size, but we recommend checking specific measurements for our handmade collections.
Are your clothes ethically made?
Yes! We take pride in our production process. The majority of our collections are designed and handmade in our UK studio to ensure fair wages and minimize waste.
Can I change or cancel my order?
As we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.